Download MB-Check and save to your desktopĭouble-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK".Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click "Yes" to the disclaimer Note: You need to run the version compatible with your system. Download FRST and save it to your desktop.
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven't done so already, please run these two tools and then attach the logs in your next reply:
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